Coaching is a powerful method of communication that invites active listening, thoughtful reflection, and insightful questions to support personal and professional growth. When applied in daily interactions, a coaching style helps build trust, foster clarity, and empower others. This session is suitable for those who would like to start or continue to strengthen conversations through coaching skills, regardless of coaching experience.
This interactive session explores what coaching-style communication is (and isn't) within the context of business support roles. Through demonstrations and practical exercises, participants will learn core coaching principles and gain hands-on experience using coaching skills to manage everyday conversations with confidence, care, and effectiveness.
Resource folder for Dulwich College (Singapore) Business Support staff participants (November 2026)
